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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charity Clemons

February 8, 2026

5  out of  5
rating by Charity Clemons
"Sabrina was great! She was informative, knowledgeable, and relatable. I am very pleased with the service I received,"
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Samantha Manders

February 6, 2026

5  out of  5
rating by Samantha Manders
"I really appreciate Sidra’s help with one of my clients who needed assistance across state lines. She was quick to respond, knowledgeable, and made everything run smoothly. It’s great to work with an agency that is so reliable and willing to go the extra mile. Thanks again! -Julie Burnett State Farm."
We responded:
"Thanks so much for the amazing review, Samantha! We really appreciate your support here in Murrieta . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Connie Rogers

January 23, 2026

5  out of  5
rating by Connie Rogers
"I needed to find more affordable insurance for my auto. I was lucky to connect with your agent; Erik Burns. Erik was extremely responsive and helpful. After replacing my auto policy and seeing how easy Erik made the process, I decided to also change my homeowners insurance. I will recommend State Farm to my friends!"
We responded:
"Connie, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Jennifer Craun

January 23, 2026

5  out of  5
rating by Jennifer Craun
"Erik was great and made the process seamless."
We responded:
"Wow, thank you for the 5-star review, Jennifer! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Jennifer, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Amy Blackwell’s Team is just a call or email away! "
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Roberta Murphy

January 20, 2026

5  out of  5
rating by Roberta Murphy
"Donna is very helpful and responsive to all my insurance questions and needs"
We responded:
"Thank you for your review, Roberta! We appreciate your feedback and are happy to know that you had a valuable experience overall with State Farm Agent Amy Blackwell’s Team here in Murrieta. If there is anything we could do better to improve please let us know—we would love to make your next experience even better. "
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paul johnson

January 15, 2026

1  out of  5
rating by paul johnson
"My vehicle was declared a total loss by the State Farm Claims Department on December 30, 2025. At the time of the loss, my policy was fully paid, active, and in good standing with no lapse in coverage. The policy included bodily injury limits of 100/300, $5,000 in medical payments coverage, $50 per day rental coverage, a $100 deductible, and uninsured motorist coverage. Lienholder coverage was properly listed and acknowledged in the policy file. Despite these undisputed facts, it is now mid-January and State Farm has failed to issue any payment whatsoever related to this claim. I remain without a vehicle. State Farm refused to release the vehicle back to me when I attempted to retrieve it. The lienholder has not been paid, and I have not received a single dollar—despite the claim being declared a total loss weeks ago. This delay is unreasonable, unjustified, and unacceptable. There is no lawful or contractual basis for withholding payment after a total loss determination, particularly when coverage is confirmed and premiums were fully paid. State Farm’s actions have caused ongoing financial hardship and deprivation of transportation, while the company continues to hold both the vehicle and the settlement funds. As a result of this conduct, I canceled my policy after the vehicle was totaled, as it is unreasonable to continue paying insurance premiums for a vehicle that State Farm has declared a total loss and refused to return. Any post-loss policy changes do not affect coverage in force at the time of the accident. Despite this, State Farm has also failed to promptly process and issue my premium refund. These facts raise serious concerns regarding claims-handling practices, bad faith delay, and consumer harm. Immediate resolution is required."
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Darcie Dunlop

January 13, 2026

5  out of  5
rating by Darcie Dunlop
"Amy and her team have been there continuously for me. I now have my General Liability insurance and Worker's Comp with this firm. They also insure my house. Oh! I've also switched my car and life insurance over to them. I'd like to think I was special, but I really think they treat everyone like that. Maybe we are all special! If you want a State Farm agent you can trust, this is the place to go."
We responded:
"Thank you for taking the time to leave such a great review, Darcie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Karen Giron

January 12, 2026

5  out of  5
rating by Karen Giron
"Sidra went beyond the expected assistance when I spoke to her about my situation with the DMV today. If I can give her more than 5 stars, I would. Amy, you're lucky to have such a great employee."
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CJ Cage

January 9, 2026

5  out of  5
rating by CJ Cage
"Thank you to Sabrina for helping me set up a new plan for my car. Super helpful."
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Patricia Carlin

January 6, 2026

5  out of  5
rating by Patricia Carlin
"Friendly and helpful staff."
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Ro JoDac

December 18, 2025

5  out of  5
rating by Ro JoDac
"Sidra worked with me via email to update some changes in my life insurance policy. I was impressed with her quick responses to my emails and drafting up my updated policy to sign, all on same day! Thank you for a smooth experience!"
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Federico Asmar

December 4, 2025

5  out of  5
rating by Federico Asmar
"I talked to Sidra Mitchell to discuss the policy renewal and she was very diligent and answer all my questions. I'm very satisfied with her service."
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Axton Morgan

November 20, 2025

5  out of  5
rating by Axton Morgan
"The service was perfect. Sabrina was very clear, concise, and very polite. She treats customers like people and provides and sounds very genuine."
We responded:
"Thank you for leaving this feedback, Axton. I appreciate it. I'm glad you are happy with the service. If you ever have any questions or need assistance, I am here to help! - Sabrina"
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Nate Trimble

November 17, 2025

5  out of  5
rating by Nate Trimble
"Sabrina was an amazing help to me!!"
We responded:
"Hello Nate, thank you for taking time to write this. I appreciate you giving me the opportunity to help. If you need me, you know where to find me! Talk to you soon. -Sabrina "
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James Lyon

November 13, 2025

5  out of  5
rating by James Lyon
"Donna was great. First time I have called my insurance company that ended with me smiling."
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Lois Drake

November 8, 2025

5  out of  5
rating by Lois Drake
"Super-quick, friendly, efficient, and answered the phone right away as well as all of my questions."
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Cheryl Wentworth

October 28, 2025

5  out of  5
rating by Cheryl Wentworth
"Amy was professional and courteous and able to send me the information I needed quickly and efficiently."
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Kelly Johnson

October 21, 2025

5  out of  5
rating by Kelly Johnson
"Sabrina was super responsive and knowledgeable! It was a pleasure doing business!!!"
We responded:
"Hello Kelly, Thank you for this review. I enjoyed getting to know you and I look forward to helping you again in the future! Talk to you soon, Sabrina"
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Patricia Schooley

October 14, 2025

5  out of  5
rating by Patricia Schooley
"Fantastic customer service! Always fast efficient and gets the best rates! I will never switch insurance companies love my agent at state farm!"
We responded:
"Thank you Patricia!! It was a pleasure speaking with you getting your 3rd vehicle added today. We love hearing you will never switch!-Donna"
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mari

October 7, 2025

5  out of  5
rating by mari
"SIdra and State Fsrm are always so helpful. Been with them since 1987"
We responded:
"Thank you Mari, We are very glad to keep good on the State Farm promise by providing exceptional service. We are always here to help. -Sidra Mitchell"
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sylvia tolento

October 7, 2025

5  out of  5
rating by sylvia tolento
"I had a wonderful experience with Sabrina . She was very professional and very knowledgeable in her field."
We responded:
"Hello Sylvia, Thank you so much for this review. I appreciate your kindness! -Sabrina"
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Dani Grady

October 1, 2025

5  out of  5
rating by Dani Grady
"I've been very happy with State Farm as an insurance company for over 30 years, and with this agent for the last 2'ish years. They're very responsive and quick to provide any information and activity requested."
We responded:
"Thank you so much for your kind words. I'm glad I could provide the assistance needed last week and we love your continued loyalty!-Donna"
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D & E Ornelas, Burd

September 28, 2025

5  out of  5
rating by D & E Ornelas, Burd
"Any help keeping the cost down on this vehicle is Greatly appreciated because I keep it in the garage & it's only driven for special occasions. Many thanks to Amy's office for that 😁"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Sidra Mitchell"
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Bed Biscuit

September 24, 2025

5  out of  5
rating by Bed Biscuit
"Thank you so much Sidra for all your help with the big problem that I caused! You are a patient angel."
We responded:
"We are always here to help. We look forward to providing you exceptional service. -Sidra Mitchell"
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Dawn Berning

September 24, 2025

5  out of  5
rating by Dawn Berning
"All of my Insurance needs were not only met, but Sidra went above and beyond to help me get exactly what I needed for both my Trailer and golf cart. This agency offers everything I need all in one place and the customer service is absolutely amazing. Definitely using them again. A+ customer service."
We responded:
"We pride ourselves on our customer service and are so pleased to hear of your experience. "